FAQ's
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Hello! Thank you for visiting our website. We’ve created a comprehensive list of FAQs to help address your questions and provide you with the information you need. Our goal is to make your experience as smooth as possible.
If you still have questions after browsing our FAQs, please don’t hesitate to reach out. You can contact us through our contact page or email us directly, and we’ll get back to you as soon as possible. Your inquiries are important to us, and we’re here to assist you in any way we can.
Thanks again for considering our services! We look forward to helping you achieve better sleep and comfort with Imperial Bamboo.
Each product undergoes evaluation and testing for chemicals according to international standards. The products contain no formaldehyde or toluene. Strict testing and certification systems ensure thorough cleanliness and chemical-free attributes. All products meet health standards and are safe for children and infants.
Packaging materials consist of biodegradable and recyclable materials, providing higher durability and thorough protection for your product. Typically, Kraft paper makes up the packaging.
Yes, Kraft paper is 100% recyclable, and we highly recommend recycling it. All our boxes and packaging use Kraft paper, which is a completely eco-friendly product. To maintain the chemical-free properties of Kraft paper, we do not bleach or process the material. It decomposes into its natural form of cellulose fibers, integrating easily back into the environment without any harmful impacts.
Each Bamboo Imperial product contains pure bamboo fiber, known for its eco-friendly properties. This material is perfect for people who experience severe dust and other allergies. Bamboo fiber is hypoallergenic and effectively keeps dust mites away.